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Shipping Policy

  • The customer is responsible for all shipping costs.
  • There is no guarantee, but the majority of in-stock products ship within 3-5 days of an order being placed.
  • If a product is on back-order, High Purity Extractions, LLC will contact the customer via e-mail with an approximate product ship date.
  • If a product is on back-order for more than 45 days, the order may be cancelled with no restocking fee.
  • A 15% restocking fee will apply when you cancel the order of a back-ordered product that is scheduled to ship within 45 days. To avoid the 15% restocking fee, check if an item is in stock with High Purity Extractions, LLC prior to placing your order.
  • All custom orders require a minimum of a 50% deposit (not applicable to add-to-cart items; 100% payment is due upon purchase).
  • Due to an increase in online fraud, if you are shipping to a personal residence, it may take up to 2-3 weeks to release your order.
  • Due to an increase in online fraud, if you are using a personal email address and your email is not associated with a business, it may take 2-3 weeks to release your order.

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